Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
Returns must be requested within 14 days of receiving your order. To be eligible for a return, items must be unused, unwashed, uncut, and in their original condition and packaging.
Non-Returnable Items
Due to the nature of fabric products, we cannot accept returns on:
- Fabric that has been cut, altered, washed, or used.
- Clearance or sale items.
- Custom or special orders.
- Gift cards.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the matter and arrange a replacement or refund where appropriate.
Refunds
Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be processed to your original payment method within a reasonable timeframe, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part or the item arrived damaged.
For assistance with returns, please contact our customer service team before sending any items back.
